There’s nothing we have to say about today’s operational period that is more important than the hearing Buncombe County Public Safety Communications’ words to the community it protects:
“This is the Buncombe County Public Safety Communications Center as it stands right now.In the midst of sadness, anger, and helplessness, we continue to show up. Our Communications Center has been active since the very beginning of the storm, and we want our community to know that we are steadfastly here for you. We are not just strangers in another state answering your calls; we are your neighbors, friends, and family. Together, we are enduring this struggle. We’ve been sleeping on floors, working tirelessly around the clock, and sharing in the same fears that you all feel.
We are deeply grateful for the outpouring of support we’ve received from 911 TERT teams across the country—Georgia, Kentucky, Ohio, Florida—and dispatchers from all around, coming together to help in whatever way they can.
We just want to take a moment to remind you all that we are part of this community, and we feel your pain as you feel ours. But together, we will rebuild from this, and we will walk beside you every step of the way, just like the incredible people of these Mountains know how to do.
We love you all, and when you need us, we will be right here by your side.”